Hey all, I've tried to submit this case many times, but when I do I get no responses back and when I check my cases I see no cases in closed nor opened. Im completely fed up, It's been around 2 months and I'm now trying the forums if a support member could possibly help me out. I can describe my case and everything on discussions here which seems easier.
Hello @MetalStew829690 thank you for getting in touch with us.
I have checked your account and can see you have opened a case under this username MetalStew829690 and it has been escalated to our Siege team to look into. You should be able to view your escalated case and details by logging into this website > https://www.ubisoft.com/help/cases
If you are unable to view your case using the link above for any reason, please send us a direct message with your Ubisoft username, and let us know what the case was created for, by contacting us over one of these links >
Twitter Support > https://twitter.com/UbisoftSupport
Facebook Support > https://www.facebook.com/UbisoftSupportUK/
Unfortunately, we are unable to discuss your case in any detail on our forums because of its nature and must ask you to use one of the links above for any further updates.
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