Original Post — Direct link
I haven't played R6 for 1.2 years and now i wanted to try it once again. But i forgot password for my old e-mail of the old account. So i made a new one. I started the game from steam, logged in and it showed me a window that said " There was a problem authenticating the ownership of this product. Please contact customer support if you need help in solving this problem" so i wonder is there a way to merge accounts or atleast get my game on the new one. Thanks and thats all.
almost 4 years ago - Ubi-Milky - Direct link
Hey sima2412, thanks for posting and welcome to the forums.

We should be able to transfer your game from one account to another, we would just need to see proof such as your steam key or purchase of Siege from your old account, as in a screenshot from your Steam order history and purchases.

To proceed with this, please get in touch with us via one of these channels through DM or logging in to our support website -

Twitter Support - https://twitter.com/UbisoftSupport
Facebook Support - https://www.facebook.com/UbisoftSupportUK/
Ubisoft Support Website (for email support or Live Chat) - https://support.ubisoft.com/en-gb/Cases/New