Original Post — Direct link

Was playing in a ranked match when 4 players were suddenly kicked out for "connectivity issues", after trying to reconnect 10 times I reset my game and nothing changed, reset my computer nothing changed, all this time my teammate was able to rejoin. I was given a 60 minute ban and now can't play the game I want because of server issue. @ubisoft please fix this.

almost 3 years ago - Ubi-TheBerry - Direct link

Hello @exige ,

Thank you for reaching out to us.

While we cannot remove any temporary bans, we'd like to know more about the incident.

Do you recall the error message(s) or code(s) you received when initially being disconnected and when attempting to reconnect?