Original Post — Direct link

Hello there,
I had a problem last week with too much loading time even tho I have installed the game on my SSD , so I decided to re-install the game on my HDD and see of there is a difference, and since then I have experience crashes. I again re-installed the game on my SSD and loading time is okay now but the crash persist. I've submitted 2 crash reports already. Is there open bug ticket or any solution?
Thank you in advance! 🙂

about 2 years ago - Ubi-Peach - Direct link

Hu @phil_-mckraken! We're sorry to hear you're experiencing these crashes after reinstalling your game. I would recommend starting with these basic troubleshooting steps and verifying your game files. If you try all of these steps and you are still experiencing these crashes, please generate your MSINFO and DxDiag files and start a support ticket with us on our support website or by sending us a DM on Twitter or Facebook.