Original Post — Direct link

I see the other posts. I don't care. I'll post too because the answers of the moderators are the most infuriating thing I've seen in a long time. Talk about victim-blaming!

So I'll answer the moderators before they ask me: No, my PC is not the problem. No, my connection is not the problem. I've already checked and the number of posts on your forum should give you a hint. Therefore, yes, your servers are the problem. So I got it, you can't undo the ban but for f*ck sake, please don't tell us to check our connection and tell us, someone, somewhere, in some kind of tech support office of Ubisoft, is looking into this issue :

1) Disconnected from your server.
2) Not able to reconnect.
3) Immediately issued a ban.

Thank you.

P.S.: Just wanted to relax a bit after work with some gaming, guess I won't do it on this game for the next 24 hours.
P.P.S.: Yes the issue happened to me 3 times already in the last 2 days.

about 2 years ago - Ubi-SpaceCats - Direct link

@nemeral Hey there, I sincerely apologize for the frustration this situation has caused. We are aware of these issues with our players being disconnected. If you have disconnected recently from a game, after experiencing a big lag spike and your whole team disconnected too, we would like to ask you a few questions about this to aid our investigation. Please see our post here for more information.