devtrackers.gg
about 1 year
ago -
UbiMark
-
Direct link
Hello Fat cat,
Thanks for reaching out and I'm sorry to hear about your experience.
I can see that this issue has been already reported to the development team and it's currently being investigated.
Can you please provide us with your full PC specs, so we can have a look?
Secondly, can you please try the troubleshooting steps in this article[support.ubi.com]? It will help to eliminate any potential software conflicts.
If the issue persists, could you please contact our team on our Support Site?[support.ubi.com]
Please attach both of the following system files:
You can also contact us via social media: Facebook[www.facebook.com] or Twitter.
It will help our Customer Support team to investigate this further for you. If you have any additional questions, please let us know.
- Ubisoft Support
Thanks for reaching out and I'm sorry to hear about your experience.
I can see that this issue has been already reported to the development team and it's currently being investigated.
Can you please provide us with your full PC specs, so we can have a look?
Secondly, can you please try the troubleshooting steps in this article[support.ubi.com]? It will help to eliminate any potential software conflicts.
If the issue persists, could you please contact our team on our Support Site?[support.ubi.com]
Please attach both of the following system files:
You can also contact us via social media: Facebook[www.facebook.com] or Twitter.
It will help our Customer Support team to investigate this further for you. If you have any additional questions, please let us know.
- Ubisoft Support