@zer4tek Hi, and welcome to the forums !

Your message has been moved to the Player Support section of the forum, in order to bring it the best possible visibility.

Parts of your message have also been removed, in order to protect the privacy of your information.

We can only help in English on this forum.

This is because we prefer to avoid automatic translation tools if we can, as this can lead to misunderstandings.

I invite you to contact us directly, through our Help website, which will allow you to get the best possible support.

If you prefer to continue in English on this forum, don't hesitate to post your message again !

Thank you for your understanding, and if you have questions, or for any other Issue, don't hesitate to message us !