Original Post — Direct link
Hello

i have a problem , despite completing the in game challenge and claim the skin , i do not have the skin in my account. Can someone from the support team look into my problem please?

https://uupload.ir/files/riv8_20201218010718_1.jpg

https://uupload.ir/files/wvkf_20201218010858_1.jpg

https://uupload.ir/files/1b6s_20201218010935_1.jpg
almost 4 years ago - Ubi-Milky - Direct link
Hello GonnaFlank, this challenge is currently under investigation by the team.

If you would like us to check your account for the skin entitlement, we should be able to see if this had been added to your account on our side at least.

Please contact us through our support site and submit proof that you completed the challenge, we should be able to add your player names to our investigation of players affected - https://support.ubisoft.com/en-GB/Cases/New