Original Post — Direct link
this was my first ranked match ever and i was doing really well but somereason my wifi cut out. this was my first time getting kicked out of a match and i got banned for 24 HOURS.
almost 3 years ago - Ubi-Karl - Direct link
Hey zappro.74, thanks for reaching out, welcome to forums and sorry to hear about the issue you ran into.

If you have abandoned match and were unable to reconnect before it was concluded, suspension will be issued by the server-side and I am afraid it's not something that our Support team would be able to overturn. To add, if this has happened for the very first time, the suspension you received tends to be for a much shorter period of time and will be extended in case if it happens on multiple instances, however every matter is being addressed case by case basis and isn't always identical. For more information about temporary bans, have a look at the following article.

Apologies if this may have not been the outcome you have anticipated and if you have any further questions, let us know.