Original Post — Direct link

Good evening, i linked my psn account with my current ubisoftconnect PC profile but my ps4 data didn't transfer to PC.

i'm 100% sure that the two accounts connected since i got more uplay coins, i went from lvl 15 to 23 and i see games that i've played on my ps4 in my recent games.

why? what did i do wrong? what should i do? thanks. 😊

over 1 year ago - Ubi-Boost - Direct link

@doppio2diavolo Hello! Welcome to Ubisoft Discussions! I'm sorry to hear cross-progression isn't working properly for you. Can you please double-check and make sure you have the proper PlayStation account linked to your Ubisoft account? You can check this by going to the Account Management Website and selecting "Account information".

This is a known issue that the team is investigating, so please let me know once you made sure the correct accounts are linked together. Like that, I'll be able to pass your report along to the team.

Thanks!