about 1 year ago - UbiMark - Direct link
Hello there,

Thanks for reaching out and I'm sorry to hear that you are unable to start your game.

Can you please confirm if it's a recent purchase or if were you able to start your game before? Secondly, can you please clarify if you have the latest version of Ubisoft Connect installed?[ubisoftconnect.com]

Last, but not least, if you already contacted our team, you will receive a reply as soon as it's possible. Apologies for the delay,

If you have any additional questions, please let us know.

- Ubisoft Support