Original Post — Direct link
Hello,
i like to hold a pixel angle with shield in villa from main stairs to balcony. Now when i put my shield there i put it a little bit back from where it says attach the shield and i place it and when kapkan comes and puts its trap on the door it just brakes the shield instantly. And the other thing sometimes it doesn't show the icon top right when you or someone else talks, and i get confused if my mic is working, who is talking etc.
over 3 years ago - Ubi-Karl - Direct link
Hey TheDevilGuys, thanks for reaching out to us and I am sorry to hear about the issues you've been having.

First and foremost - in terms of the shield bug - is there any chance you could provide us with video footage or if not possible, screenshots as well as exact reproduction steps? I can see that you've explained it briefly in your initial post however just wanted to make sure that we're aware of any little details that may allow us to reproduce the issue on our side.

As far as voice-chat issue goes, can I just double-check if it's something that you've started experiencing since latest patch or has this issue been out there for a while? Also, does it happen in every game or just occasionally? The more information you can provide, the better.

Let us know!
over 3 years ago - Ubi-Karl - Direct link
Originally Posted by TheDevilGuys
Hello,

here's how this works. You look down and walk a little bit backwards so it doesn't say attach but it says deploy. Then you place the shield and then you try to put a kapkan trap on the door and the shield just breaks.
Voice chat issue has started happening after the crimson heist update. It happens occasionally. It just doesn't show who's talking sometimes but the voice chat itself does work.

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Thanks for your response there!

I can now confirm that the bug you've forwarded to us have been passed over to our development team who will review the matter further.

Please do note that we do very much appreciate your communication and effort towards making the gameplay experience more enjoyable .

If we will have any further updates on this, details will be posted here, in our official forums, so keep an eye!

In terms of voice-chat visual issue, taking into consideration that it did happen to you as well, see if you notice any potential consistencies that may be affecting this, for instance if you do press the voice-chat button (push to talk) frequently within a relatively short space of time, maybe it will result in icon not showing up. Such information will be very useful for us when in effort of reproducing the it on our side.

Should you have any questions, let us know!