devtrackers.gg
I own these games and still cannot use skins even though i play them. I read some other place a different person with the same issue, but the tips i got from ubisoft support didnt work. Is there any way to fix this? I also played hebele for 15 hours.
Hey TheReise, thanks for reaching out to us and I am sorry to hear about the issue you ran into.
In order for us to look into the matter further, I would like to ask you to do the following:
1. Visit our support website
2. Login to your account and then at the top right corner, select the drop-down menu and click 'My cases'
3. Once opened, select case 14458604, which is what I've just created for you for this specific matter
4. When you have a chance, can you provide in the case with your in-game screenshots showing these skins missing/rewards locked
Once done, let us know, we will have a look and take it from there!