Original Post — Direct link

My game just gets stuck every time I try to open it. Anybody know how I might be able to fix this?

2 months ago - Ubi-Perseids - Direct link

@bigm0nkey89 Hey! Welcome to Discussions!

I'm sorry that your game is getting stuck and not loading up properly. To start with, please verify your game files if you haven’t yet. This will help check if any files have become corrupted during the installation/download of the game, and caused the game to not launch properly. Next, go ahead and run through the steps in our guide here. If you still have issues with this, I would also recommend that you make sure both the launcher and the game are installed on the same drive. Preferably, they should be installed on your OS/C drive. If you’re still not able to play, please create a support ticket and attach your system files to the case. Our team will be able to take a closer look into this with you. Thank you!