Original Post — Direct link
Hello everyone! I would just like to discuss a false ban that happened to me yesterday. I had just gotten home from work and let my girlfriend get on siege to play a T-Hunt. I heard her yell that i was banned and so i come into my room to find out i was banned for MULTIPLE CHEATING OFFENCES....

Now i thought about this from a logical stand point.. Maybe it was a false ban due to a false positive from something on my PC.. So I went ahead and did a virus scan with malwarebytes and nothing was detected. i thought thought, "maybe it's from another software on my pc", but I only have Adobe software for graphic designing and stream labs other than my games... NOPE, that can't be it.

Then I realized that it said "BANNED FOR MULTIPLE CHEATING OFFENSES. Now think from my perspective. I have a brand new PC that never had a previous owner, never had anything installed on it before. I built this PC myself from brand new parts. Now I specify BRAND NEW because after some research i found out that players can receive a HWID (Hardware ID) ban; which clearly can't be the case because its BRAND NEW..

I had a friend say that it could be linked to my IP (Which it cant because i dont cheat and never had a ban before) and even if it could, I live in a new house and just had a whole new network of hardware as well as a dynamic setup due to DDOS attacks from palying games and streaming in the past.

Yes I stream. I have plenty of clips and videos on twitch from BS headshots not registering and what not.

Now my question for the community is, Why in the world was i banned and from what sort of detection or reasoning was behind it?

NOTE: For the staff that read and reply to this topic, I understand that you cannot discuss or intervene with ban appeals in forums. I have already opened a ticket the moment I was banned.


almost 4 years ago - UbiKoality - Direct link
Hello there, TeeJay.IG! Firstly, I want to apologize for any frustration and inconvenience you've experienced as a result of the sanction that has been placed on your account. Secondly, I appreciate you acknowledging that Support is limited as to what can be discussed over forums! Creating a ticket as soon as this happened was the right move, as our team at support.ubi.com will be able to investigate this further with you. After further review of your ticket (12350046), I can see that it has been placed with the correct department at this time. As soon as they are able to, they will be sure to reach out with a response regarding this sanction. Your patience and understanding are greatly appreciated in the meantime!