[2020] Missing Battle Pass rewards

Hi everyone,

For any issues relating to sharing details on your account please reach out to us through our social media pages about this, as we are unable to discuss this in details in the forums.

Please contact us through DM with your issue and Ubisoft ID here -

Facebook Support - https://www.facebook.com/UbisoftSupportUK/
Twitter Support - https://twitter.com/UbisoftSupport

After verifying you as the account owner we will be able to go into further details through DM about your account and what content you have.

Hello everyone, just an update to any queries about your Battle Pass.

For most missing in-game items and rewards, it can take up to 24 hours till they appear in your game.

If you have not receive your Battle Pass rewards after this time, we ask that you contact us through our support site here -
https://support.ubisoft.com/Cases/New

We will request a screenshot of your Battle Pass rewards you should have received, verify you as the account owner and then check your account to try and locate these items with the date and time you should have received them.

We are able to track what items you should have received on the battle pass on your account, so if there are any problems we should be able to add these onto your account later on before the season ends.

For more information, please see our post on this here -
https://forums.ubisoft.com/showthrea...from-your-game

As for community Battle Pass challenges, the first challenge will start 26.09.2020 followed by a new challenge each week.