I bought seige on steam and i didnt know my old xbox account login info off top of my head so i went ahead and made a new account and linked my copy of seige with this account and now i cant link it to my xbox account to get all of my stats and operators and level, is there anyway to unlink this account from my copy of seige to link my other account. i have already tried logging in my others account ubisoft connect and it says unable to authorize that i own the game, and ive tried reinstalling seige to link it straight to my other account. is this link permanent or am i just overlooking something?
Originally Posted by Im.Just.WorseHey there.
I bought seige on steam and i didnt know my old xbox account login info off top of my head so i went ahead and made a new account and linked my copy of seige with this account and now i cant link it to my xbox account to get all of my stats and operators and level, is there anyway to unlink this account from my copy of seige to link my other account. i have already tried logging in my others account ubisoft connect and it says unable to authorize that i own the game, and ive tried reinstalling seige to link it straight to my other account. is this link permanent or am i just overlooking something?
We'll certainly look into that for you but it's not something we can do over the forums I'm afraid.
You can reach us either through the support website by opening a live chat session or alternatively through our social media accounts on Facebook and Twitter and they will be able to create a support case for you. Thanks!