Original Post — Direct link


I bought a dlc costume from steam, but the costume does not appear in the game.

Topluluk Tarafından Doğrulandı simgesi

about 1 year ago - Ubi-Deta - Direct link

Hey @ITC-Grimes, sorry to hear you've run into this issue!

In some cases, it may take up to 48 hours for your content to appear in-game. However, should the issue still persist, I'd like to ask you to please do the following:

Please take a screenshot of your proof of purchase and gather your launcher logs. Once done, please attach them to a case on our Support Website. We will then be able to further investigate this for you.

Please do not post this information on the forums so that your privacy can be maintained. Thanks!