[2020] Stuck on Ubisoft club screen Xbox one

Hello everyone!

From your descriptions it seems as though it is the linking stage we are having issues with. If we can get round that, you should be able to play.

I have a trick that will hopefully help for you all -

1. Go to the Ubisoft Club website: https://club.ubisoft.com/ and make sure you're signed out
2. Click to Sign in
3. Select the Xbox icon and sign in with your Xbox account details

If your Xbox account is already linked to a Ubisoft account, it will sign you in without issues. If not, it will ask you which Ubisoft account you would like to link it to.

I hope that helps but let me know if the issue remains despite your accounts being linked.

Originally Posted by l98a1
Yes! Thank you so much. This has worked for us and my son is now playing siege with his mates.

Brilliant news, I'm very happy for your son

All the best to you and your family!

Originally Posted by FreakingAwes0me
This is still an issue for me after trying those steps sadly Really frustrating

I am sorry to hear you are having trouble connecting to the Ubisoft Club.

To try and resolve the issue, complete the following troubleshooting guide to the best of your ability

Please note that for further assistance with port forwarding, you may need to contact your ISP directly.

Should the issue persist after following the above steps, please try re-linking your Xbox account:

You can also try reinstalling the Ubisoft Club app to see if this resolves the issue.

If you are still having trouble connecting, please update your ticket with the following:

- Image of your console’s network settings
- Image of your router’s port forwarding page
- Image of the Ubisoft Club connection error

Once we receive that information, we will be able to better identify what may be preventing you from connecting to the Ubisoft Club.