I just came back to play a game and I found that a game is so lag on ps4. It is never happened before and it had a sign show on right corner that internet is unstable but I play a game on PC, connection it is fine and no lag at all. I already tried your step to fix but it didn't work, what should I do?
@ashiwara Hi there,
Sorry to hear the connection has not been stable for you on PS4. Could you confirm that you have completed the steps here:
https://www.ubisoft.com/help?article=000080368
If these are the steps that you have already carried out, could you also confirm that you have been able to carry out port forwarding:
https://www.ubisoft.com/help?article=000061022
Let us know if the issue persists after this.
Thank you!
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