Original Post — Direct link

Hello,

I have a problem I keep encountering, also I hope it's okay I'm posting this here: I haven't not found a fix for my problem anywhere else.

So... I have always used the same email-adress. Now that I try to link my Playstation account on the Ubisoft website it gives the above error. I don't know what to do, also I have a lot of progress on my Playstation account, not on my Steam. It would be very very very nice to have all the operaters I'm used to on Playstation available on my Steam acocunt.

Can anyone help me out?

Thank you so much in advance.

Also Merry Christmas!

almost 2 years ago - Ubi-Deta - Direct link

Hello @JDemonie! Sorry to hear you've encountered issues with linking your accounts.

Unfortunately, we cannot investigate this further on the forums. I would ask you to please reach out to our Support Website so that we can further investigate this for you.

Apologies for the inconvenience!