Original Post — Direct link
With the new overlay every time I open it up
-I get stuck in the overlay and can't exit
-I can't click on anything within the overlay
-It freezes the game for up to minutes at a time
I have tried everything in the General PC Troubleshooting Guide and have even reinstalled. I have been using the Ubisoft Connect app to invite friends to lobbies but using it I can't accept invites or do challenges. Any tips or anyone whose had this problem?
over 3 years ago - Ubi-TheBerry - Direct link
Originally Posted by Carmql
With the new overlay every time I open it up
-I get stuck in the overlay and can't exit
-I can't click on anything within the overlay
-It freezes the game for up to minutes at a time
I have tried everything in the General PC Troubleshooting Guide and have even reinstalled. I have been using the Ubisoft Connect app to invite friends to lobbies but using it I can't accept invites or do challenges. Any tips or anyone whose had this problem?
Hey Carmql,

Thank you for reaching out, sorry for the delay and to see you're having this issue!

Is this still ongoing?

If so, could you please confirm the following;
- Your PC specs
- Do you often run other programs in the background?
- Have you attempted performing a Clean Boot?
- Have you attempted reinstalling the Ubisoft Connect PC client?

Thank you!