[2022] Why can't I connect to the server

Hello there, @jiyou-dream! I welcome you to the forums and thank you for contacting us here. However, our team can only offer support on these forums in English at this time; apologies for this. If you still need help and would like to request support in your preferred language, please open a ticket with us here. Otherwise, you can also contact us directly through our Live Chat support page when this is available or via our social media channels on Twitter or Facebook. Alternatively, if you'd like to translate your most recent post, we'd be happy to assist you here.