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Going on a few days now after contacting Ubisoft support about not receiving credits I purchased. Did anyone else have a similar experience and if so how long did it take for you to actually get them? It’s just frustrating at this point.
Going on a few days now after contacting Ubisoft support about not receiving credits I purchased. Did anyone else have a similar experience and if so how long did it take for you to actually get them? It’s just frustrating at this point.
Hey @NEGamingHD, thanks for getting through to us, welcome to forums and sorry to hear about the difficulty you ran into with receiving your purchased credits.
I've had a closer look at your account, can see that you got through to us directly and your case has been already escalated to our game team, after which you should be able to receive your credits once it's reviewed, therefore please bear with us and if you have any further queries or run into any other difficulties in the meantime, feel free to get in touch at any time!