[2021] [Crash/Freeze]Rainbow six siege crashes

Hey TrulicifyYT, thanks for getting in touch and welcome to forums!

As it stands, I can confirm that we have received a number of players contacting for this specific issue as it's currently solely affecting Xbox consoles, therefore it is currently under investigation by our development team.

Our apologies about the inconvenience this is causing and thank you for bearing with us in the meantime.

As soon as we will have any further information, details will be posted here, in our official forums, so keep an eye!

Originally Posted by wolverine0899
Do you guys have a timeline as to when it’ll be fixed the game is actually unplayable I’ve been suspended several times and lost a bunch of elo because of this I understand you guys are doing your best but it’s just frustrating and when I do get to play I’m getting like 40 frames so yeah

Hey wolverine0899, welcome to forums!

I fully appreciate your concern and I also understand how frustrating this can be, especially if it happens on multiple instances.

It would be very difficult to give estimated time for the fix and our team is in progress of attempting to reproduce the issue and find the cause for it, so I would not expect it to be resolved within a few days and is something that likely to take us a bit of time. Nevertheless, it all really depends on the complexity of the investigation as there are a lot of different factors included, but one thing is certain - it's a high priority issue and we will try to address this at the earliest possible convenience.

In terms of FPS - was that the case through-out the time you've played Rainbow 6: Siege or is it something you only started to experience since latest patch?

Let us know!

Originally Posted by wolverine0899
The FPS issue just started happening after the latest patch and I tried everything to fix it my friend has the same issue also I think it would help if you guys made it clear that you guys are aware of it and fixing it on the Ubisoft support Twitter or the r6 Twitter just so more people know that you guys are aware and fixing the problem cause I had to hunt this forum down and more people are on Twitter than the forums and thanks for updating me and good luck fixing the problem

Thanks for your response there and my apologies about the confusion!

Yes, the FPS issue is something that has also been brought up as well, I just wanted to be sure that we were referring to the exact same problem, but you are correct - we're already working towards resolving the matter, so appreciate your patience and should you have any further questions, let us know!