Original Post — Direct link
Ever since the start of shadow legacy 75% of the time I've been getting a connection failure message like 4-000 something and i have tried Verifying Files
over 3 years ago - Ubi-Karl - Direct link
Hey LordOfChickenz,

Thanks for reaching out, welcome to forums and I'm sorry to hear about the issue you've been experiencing.

Would you be able to advise us the exact error code you receive?

Also, if you haven't already, have a look at the steps outlined in the following article, that will allow you to establish better connectivity to game servers and resolve majority of connectivity related issues.

Keep us updated and should you have any questions, let us know!
over 3 years ago - Ubi-Karl - Direct link
Thanks for your response there!

I can confirm that error code 4-0xFFF0BE1F is known and is currently under investigation by our game team as we have started receiving a number of contacts for this.

In order to aid us in further review, could you possibly advise the following:

- What is the last exact date and time when this affected you and your timezone PST, GMT, ADT etc?
- What region do you live in?
- Who is your internet service provider?
- Are you using wired ethernet or WIFI?
- What exactly were you doing in the game when this message popped up?

Let us know!
over 3 years ago - Ubi-Karl - Direct link
Thanks for your swift response and I have now forwarded these details over to our game team for further review.

Apologies about the inconvenience this is causing and thank you for your patience in the meantime.

Should we have any updates, details will be posted here, in our official forums, so keep an eye!