Original Post — Direct link

hi,

cursed survivor challenge does not count all wins.
i have won more than 5 matches just today, but i still does not have the reward package, as counter remains at 3/5.
event is not recorded so no video playback of wins

i have already won multiple matches today before i have figured out that counter does not work but i have 4 wins on pic and counter on 3/5

have a peek, send the pack after verification.

xoxo
hodor


ps: cannot submit a ticket at ubihelp.. you do not have a submit button 😄

about 2 years ago - Ubi-Milky - Direct link

Hello @oO_HODOR_Oo,

Sorry to hear that you haven't received this reward and your challenge has not been marked as completed in your game yet for all of your wins.

To get help with this issue, we will need to check your account and your proof of completion for the reward, which we can not do on the forums.

Please read our pinned post here for more information on how to get help with missing items, what we need from you, and how to contact us > 
https://discussions.ubisoft.com/topic/101212

if you are having problems accessing our website, you can also contact us over social media about your challenge issue, please give us your Ubisoft username when you do >

Ubisoft Email/Live Chat support > https://www.ubisoft.com/help/contact
Twitter Support >  https://twitter.com/UbisoftSupport
Facebook Support > https://www.facebook.com/UbisoftSupportUK/






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