[2022] cant unlink old xbox acc

Hello everyone, thanks for getting in touch with us about your platform accounts.

If you have any problems unlinking your accounts, we may be able to link/unlink your accounts for you, however we are only able to do this once.
 
To request an account link/unlink please contact us on the following link >>
https://support.ubisoft.com/en-gb/Cases/New
 
-Exact amount of credits purchased
-Date of purchase
-Your Ubisoft username
-The platform you play on
 
You can reach out to us about this for help, by creating a new case with these details, via our Ubisoft Support Help website here > 
https://www.ubisoft.com/help/contact