Original Post — Direct link

help me please

over 4 years ago - UbiYubble - Direct link
Originally posted by 俺就是个孩子aaaa: I am a new. Every time I match the game i will get stuck.Just load the map interface and i get dropped.I tried many times but got the same result.i have a accelerator too.However it doesn't worked.So this is my fault or this is the fault of the Ubisoft potato server??
Can somebody who is kind beautiful or handsome help me? Thank you so much
(It drive my mad!I do this all morning:steamsad:. I just want to play game! I am just a one month old child!)

Hey there!

I'm gonna go ahead and move your thread over to our Support[support.ubi.com] team so they can assist you. You can also speak with our team via our website or Facebook[www.facebook.com] and Twitter social channels.
over 2 years ago - Ubi-Nacho - Direct link

@chuiack345 Thanks for posting this screenshot here. Sorry to hear you're seeing this error message.

The error you're receiving indicates an authentication error. We can see that you have an open case with us regarding this. Please could you view your case and respond here, as we're unable to assist with account issues over our public forums.

If you have any additional questions, please be in touch.