I'm ban because i have crash connection, so my game closes and the time to restart the game is over and i get banned, i lose rank while i was going to reconnect. PLEASE create something that doesn't ban people when they leave and that it's not their fault. If i have crash connection during the game and we are winnig 3-0? i don't have the time to reconnect so i'm banned for nothing.
Hello @niehadesiak I am sorry to hear you have received a ban.
For any issues related to permanent bans, we ask that you contact us through our support channels privately, as we are unable to discuss this over forums.
You can appeal your permanent ban through a support ticket, but please make sure to submit as much information as you can, as you can only appeal a ban once.
Please send us a private message through one of these links with your Ubisoft username and name of the game you have been banned from, so that we may help you with your account more efficiently >
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We are unable to discuss player's bans in the forum in detail, so this thread will be closed. Thank you for understanding.
Hey @Im_Very_Bad-_
The problem with adding something to prevent people from getting banned from a game crash or internet connection drop out, would be that people could force that to happen to get out of losing games and have no penalty, so opens it up for abuse.
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