Original Post — Direct link


i purchased credits 72 hours ago but didnt recieved them yet and i opened a case and sent reciept and accounts ownership verification but support didnt answer
case number:[censored]

over 1 year ago - Ubi-Deta - Direct link

Hey @KasraLBI and thanks for reaching out!

Sorry to hear that you've encountered an issue with your purchase. In this case, I'd have to ask you to be patient until you receive a message from our Support Team. We're currently receiving more contacts than usual, which has been causing delays.

Apologies for the inconvenience!