Original Post — Direct link
First post here, but I come to ask is there any way to redo a sanction that occurred to me after disconnecting from a ranked game?
I am mildly infuriated since I participated for 3 rounds where we won all the rounds and we got the attacker side, where my computer out of nowhere died. Is there anything I can do about it or do I just have to suck it up and keep being mad about it? I wanted to try to message support about it first but couldn't find anything to help..

The game ended 4-1 to my team, and I did not have enough time to reconnect to the game. If I managed to reconnect in time I would not have been punished..
over 4 years ago - Ubi-Karl - Direct link
Hey Alta.RX,

Thanks for reaching out and I am sorry to hear about what happened, as it does sound like quite unfortunate scenario.

The sanction you received is something that is issued automatically by the server-side, and is not something we're able to overturn, regrettably.

We would be happy to offer you some steps to try that may help to prevent issue from happening, but you have stated that the problem was with PC and what caused it isn't exactly game related, therefore my suggestion would be to look at ways to stop your PC from turning off, so that hopefully this does not happen again.

I am sorry if this may not be the outcome you have expected. Should there be any questions, let us know!