Original Post — Direct link
Dear Ubisoft!

On this week, crashed the game two times from unraked match and i got banned because i can't reconnect to match. Today now happened again and i got 60 minutes of ban. Please unban me because this is not fair! I want to play!!! I paid a lot of money for this game!!!
over 3 years ago - Ubi-Viral - Direct link
Hey, HANSzerzetes!

Welcome to the forums and sorry to hear that you have been banned due to a crash. Unfortunately, we are unable to remove these bans as the system is auto-managed.

In regard to the crashing issue we ask that you please troubleshoot this by following the steps below:

https://support.ubisoft.com/en-gb/Article/000061047

If the issue persists, please let us know.

Thank you.