Original Post — Direct link
I was getting into a ranked matched and I choose my character the game must have gliched becase it took along time to load and then all of a sudden it just kicked me and all of my friends gave me and my teammates a ban for an hour and lost mmr not even able to join the game to play i have video evidence my gamer tag is boom boss 12345
over 3 years ago - Ubi-Orion - Direct link
Originally Posted by boombossop
I was getting into a ranked matched and I choose my character the game must have gliched becase it took along time to load and then all of a sudden it just kicked me and all of my friends gave me and my teammates a ban for an hour and lost mmr not even able to join the game to play i have video evidence my gamer tag is boom boss 12345
Hey there.

Welcome to the forums!

Unfortunately we're unable to remove or adjust temporary sanctions. However if those does become a regular issue for you and your friends please let us know and we'd be happy to investigate further
over 3 years ago - Ubi-Orion - Direct link
Originally Posted by Naflae-_-0
I’ve only just gotten back into the game after 2 seasons and along with being around 800MMR lower than I was before I left, I have gotten the same bug as the first person mentioned (EXCEPT it’s already happened twice) and am now banned for 45 minutes despite winning the games that I went into.

I think I know what causes it though.

When you begin queuing and cancel it the game throws your account into a game even though you cancelled the matchmaking, when you try to reconnect you can’t, so you figure it’s a harmless glitch then BAM. Hour ban, -100to-200 MMR.
Hey there.

Welcome to the forums and thanks for contributing to the thread. We are aware that this can indeed cause this to happen if you leave queue just as you're about to be connected.