Original Post — Direct link

I linked my accounts after December 6th and only got a couple skins but for the most part all my elites and skins/uniforms from Xbox disappeared on both accounts. I sent in a support ticket with a few items I was missing but doubt Ubisoft will actually add them to my account.

about 1 year ago - Ubi-oof - Direct link

Hi there @SenorTaxMan, thank you for reaching out! This issue with the cross-progression sync has been reported and our teams are already looking into it further for us. I noticed that you commented in the correct thread about this problem already- that is where we will be announcing any new information on this problem.

For security reasons, an agent from our support team will follow up with you through the support case that you have open already. It is worth noting that opening multiple cases for the same problem and commenting on them to ask for updates will cause further delays in the support process.






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