[2020] Game has been crashing for months

Originally Posted by PhNiX_Ghost
Hello,

I have a problem, my game crashes every time I find a match.
It never used to be like that, I have over 166 hours of play on the PC,
unfortunately I haven't been able to play the game for months.
I've also reinstalled it a few times.
I hope you can help me.

Greetings Sebo

Hey there.

I'm sorry to hear you're having issues with crashes at the moment.

The first thing I would suggest is to attempt each step suggested here. These steps are known to resolve most of the common causes of crashing/freezing.

If after doing so you're still experiencing issues I'd then recommend opening a support case. You can reach us either through the support website by opening a live chat session or alternatively through our social media accounts on Facebook and Twitter and they will be able to create a support case for you.

Once the case is open please submit the reports below to us. Those should assist us in identifying any potential issues.

MSInfo
DxDiag

Thanks.