Original Post — Direct link
hello ubisoft

i just got my laptop back from official service center, and suddenly when i want updating my R6S i got banned for cheating.

can i have the proof of me cheating or etc, because to be honest im not that good with the fps or r6 game. u can check my K/D/A or aim percentage or etc.
and i never play ranked too, just having fun with my close friend each night!

i already join ubisoft for 7 year! i never cheat or have problem once, and suddenly i got banned permanent without any good reason ( my laptop is in MSI service center for more than 50 days because of the fan issue and overheating) so how i can got banned when i didnt even have access to my laptop!

please check this again, and show me the proof of any cheating...

here i put the prove of my service reciept! and u can check too in MSI that my laptop there for more than 50 days!


https://ibb.co/g37NMQm

best regards
over 4 years ago - Ubi-WheelyDuck - Direct link
Originally Posted by sundrops
hello ubisoft

i just got my laptop back from official service center, and suddenly when i want updating my R6S i got banned for cheating.

can i have the proof of me cheating or etc, because to be honest im not that good with the fps or r6 game. u can check my K/D/A or aim percentage or etc.
and i never play ranked too, just having fun with my close friend each night!

i already join ubisoft for 7 year! i never cheat or have problem once, and suddenly i got banned permanent without any good reason ( my laptop is in MSI service center for more than 50 days because of the fan issue and overheating) so how i can got banned when i didnt even have access to my laptop!

please check this again, and show me the proof of any cheating...

here i put the prove of my service reciept! and u can check too in MSI that my laptop there for more than 50 days!


https://ibb.co/g37NMQm

best regards
Hey sundrops,

In this case I would advise to open a ticket so that we can take a closer look at your account for you.

Thanks in advance
over 4 years ago - Ubi-WheelyDuck - Direct link
Originally Posted by smha77
Hi, I played more than 60 matches in the rankings But I did not play against a CHEATER in more than 20 matches But according to their report, none of them were blocked and no MMR was added to me And it is a shame that the cheater clearly admits to cheating And you do not ban them I will send you examples of these frauds And also because of the game bug Like black and white game image and And not adding MMR after ranking I have lost more than 459 MMRs so far And I have not received any response from your company Below this text I sent a small part of the documents as attachments

link attachments : https://drive.google.com/file/d/1hpw...fypAOM557/view
Hey smha77

We take all reports of cheating seriously. So we can investigate your case I would advise to create a ticket and attach everything you have that will help us