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I have many issues with this game, but today it reached to another level as i have become absolute furius and angry with Ubisoft's treat to my problem. First things first, when i launched the game i came up with a warning post that said someone in you previous games was cheating and due to this you lost i think 128 mmr points. Which dropped me from gold 3 to silver. The funny thing is i was mvp Last games 3 games i played and my Last games were defeat. Then i came across some all time classic trollers in ranked games and lost two other games. And for the sweet end a player in my team couldnt connect to the game everyone was kicked and we couldnt connect to game no matter what we did (with no CONNECTION, WIFI or what ever other reason is to lost connection). This cost me another defeat and 30 min suspension and in my account 1 abandon game and a loss of mmr points. I contancted a live chat and the response was we cant do anything. So thank you Ubisoft for placing to the worst place for your mistakes. Not taking care of trollers and griefers, making me lost my mind due to this heavy loss of mmr points, because you cant even make something more efficient for cheater, CAUSE IT S NOT MY FAULT IF SOMEONE CHEATS.Thank you for everything.
Originally Posted by RogueWarheadHey there,
I have many issues with this game, but today it reached to another level as i have become absolute furius and angry with Ubisoft's treat to my problem. First things first, when i launched the game i came up with a warning post that said someone in you previous games was cheating and due to this you lost i think 128 mmr points. Which dropped me from gold 3 to silver. The funny thing is i was mvp Last games 3 games i played and my Last games were defeat. Then i came across some all time classic trollers in ranked games and lost two other games. And for the sweet end a player in my team couldnt connect to the game everyone was kicked and we couldnt connect to game no matter what we did (with no CONNECTION, WIFI or what ever other reason is to lost connection). This cost me another defeat and 30 min suspension and in my account 1 abandon game and a loss of mmr points. I contancted a live chat and the response was we cant do anything. So thank you Ubisoft for placing to the worst place for your mistakes. Not taking care of trollers and griefers, making me lost my mind due to this heavy loss of mmr points, because you cant even make something more efficient for cheater, CAUSE IT S NOT MY FAULT IF SOMEONE CHEATS.Thank you for everything.
Really sorry to hear that you were unhappy with the experience you had with our live chat, if you are able to provide your case number I am happy to take a look at the chat we had.
One possible cause may have been a rollback.
MMR rollback occurs when players you've encountered in Ranked matches are identified as cheaters or DDoS-ing.
Your MMR gets readjusted accordingly to cancel out the cheaters' effect on the affected games.
For more info, check out our Dev Blog
A rollback or adjustment won't always be directly after the relevant match, as it may take time to process it can be a matter of hours or days or weeks before you receive any adjustment.
Sorry for any inconvenience caused!