Original Post — Direct link
i played a game (we won) after the game, i didn't get any xp,renown or battle pass point.i get Please Wait, Synchronizing Data instead. please help
over 4 years ago - Ubi-Viral - Direct link
Hey, yagizy.7!

Thank you for getting in touch about this.

This is actively being investigated.

Apologies for any inconvenience caused.
about 4 years ago - Ubi-Milky - Direct link
Hello everyone, thank you for reporting this to us.

Whilst we do not currently have a fix for this issue, we are still trying to gather information to see how wide spread this issue is. For some people, restarting the game will restore your MMR, but for others the server will not register that game at all.

To help us report this to the QA team, would you be able to tell me the following -

- Platform and region you are located?
- Exact date and time of the last time you experienced this?
- How often does this happen?

Thank you everyone for your patience with this so far.
about 4 years ago - Ubi-Milky - Direct link
Hello TRU3N0_86,

Thank you for this information, I can see what platform you play the game on and I have added this to my report, thank you for your help.
about 4 years ago - Ubi-Milky - Direct link
Hello adkoboy, thank you for your report.

Can I confirm if this happens on Ranked or Unranked games solo games, or just solo T-Hunt/Training Grounds and Situations?
about 4 years ago - Ubi-Milky - Direct link
Thank you for the report Winebottle61, I am adding it now, apologies for any MMR you have not received. In some players cases restarting their game restored the MMR but this does not work for all players, so I apologise for the inconvenience and the fact this is happening to you everyday.