devtrackers.gg
Hello guys,
my friends and me played some casuals. My mate called "UkiSchmucki" is really unexperienced in shooters and a totally noob. He dropped his C4 by an accident and instead of grabbing it, he accidentally detonated it and kill himself. After that he got permanently banned fpr cheating. His KDA was 0:2:0 - the games before weren't better. After that obviously fail by battle-eye he contacted the ubisoft-support. The support named "Ubi-Taco" answered several times with copy and paste messages and declined his request for unban even before the case was closed and said: "Plese remember that Ubisoft Support has no way to undo a ban placed on your account following a rejected appeal.". After that joke of a "support" he requested two other supporter, both said they can't unban him if the appeal got denied. Is it fair to ban a player because an anti-cheat software doesn't work fine? https://medal.tv/games/r6-siege/clips/f5dhRfeZl2zuC/d1337hQLE1LN?invite=cr-MSxPTlQsNDIzOTY5NSw here you can see a clip of my point of view - bad stats and complaing about his fail and the ban after the fail. It looks zero suspicous. And is it fair to ban someone permanently just because one support called "Ubi-Taco" doesn't care about his case. The support is there to help the community and not to punish them just because some don't feel like working.
Ubisoft wants to be community firendly and I hope that some supporters will read this and help us. Otherwise there is no need to pump more money into ubisoft ever again if they are just banning people with no act of support or refund the game when you cant undo the outrageous mistake of one supporter.
please help us
lg
Oskar_Schmoskar