[2021] [Peripherals]Poor Microphone Quality

Hello Friendly.Fyre, thank you for contacting us about your microphone reduced quality when playing SIege.

Would you be able to follow the following troubleshooting steps to see if we can improve this in-game? -

1. First of all can you try lowering the games 'Voice Chat Record Threshold' in the games audio settings to zero, this should allow the mic to be picked up with the slightest sound.

2. Next try changing the audio settings in game from push to talk to open and experiment with the two.

3. Could you next try changing the display options in game to run in borderless window and then full screen mode and see if this makes a difference.

4. Next, can you please make sure you have the correct device set up in Windows and in the games settings to pick up sound - some motherboards use separate audio channels for a device depending on if you have your headphones/mic plugged into the front of your PC or back of your PC.

5. Next, please follow every troubleshooting step in our support article here to make sure you have not missed any steps - https://support.ubisoft.com/en-GB/Article/000060669

6. Finally, please see this article for common microphone problems With Windows 10 and how to solve them - https://support.microsoft.com/en-us/...5-336f35576011

Please note, depending on what country or what server you are connected to, this can also restrict you voice chat use in game.

Please let me know how you get on after trying the above steps.

Originally Posted by Friendly.Fyre
Update
I found this issue most commonly occurs when the Default Communication device uses 2 channel output (as shown above)

I bought a new microphone, one that uses single channel instead of 2 channel output (an Audio Technica AT2020)

This did fix my issue

Hey there,

Thank you for your detailed responses.

It is good to hear that you found a solution that did help you, can I check what microphone it was you purchased?

Can I also check whether you had any other applications running whilst using your original mic?

Would it be possible to let us know if the mic issue persists following a clean boot ensuring there are no conflictions from other applications?

Many thanks