[2021] [Connectivity/Multiplayer]Can't reconnect match

Originally Posted by Ramiz_Karaeskii
I want to play unranked match and press matchmaking button. Waiting for 5 minutes and nothing happens. When i quit matchmaking it says if i quit from match it will give me 2 hour ban.

Press reconnect match but nothing happens.


Why i banned from playing game for ubisoft fault ?

Hey there.

Welcome to the forums.

Based on your description it sounds like you might have left queue just as you were about to be connected to a match. Unfortunately we're not able to adjust or remove temporary sanctions if they're implemented server side.

Hopefully this was a one off occurrence but if you do continue to experience issues with connectivity please let us know.