Original Post — Direct link
Hello, I have a problem because my Twitch Prime awards don't reach me even though I have a connected account and receive them on time (practically as soon as they appear).
I've received them all but they haven't reached me yet, is there any way to solve this problem?
almost 4 years ago - Ubi-Raziel - Direct link
Originally Posted by FireDead_PL
Hello, I have a problem because my Twitch Prime awards don't reach me even though I have a connected account and receive them on time (practically as soon as they appear).
I've received them all but they haven't reached me yet, is there any way to solve this problem?
Hello!

This could be for a number of reasons, and we'll not be able to understand fully until we review your Ubisoft account. We like to keep account-related discussions private for your own security, so we have some options for you!

Here you go -

Facebook: https://www.facebook.com/UbisoftSupport
Twitter: https://twitter.com/UbisoftSupport

Live Chat: https://support.ubisoft.com/Cases/New