19 days ago - Ubi-Froggard - Direct link
I'm sorry to see this issue was unresolved during the season and that some of you are still waiting for responses to support tickets.
It is something that can only be handled through your support ticket now though. I understand the delays are taking a long time, but as long as your ticket remains open, it will be picked up and the content you missed out on will get manually added for you. I just can't put a time on it as it's a different team working through an email backlog at the moment.