Original Post — Direct link
I own the game and have over 20 hours on the game but when I boot the game up It shows a tiny window and says that I don't have ownership of the game I've tried things that people said to do on YouTube but nothing has worked
over 4 years ago - UbiYubble - Direct link
Hey Merzzy,

It sounds like you'll need to verify the game files. Do you need a step-by-step on how to do that?
over 4 years ago - UbiShoreman - Direct link
Awesome, definitely something we can do for you! Here is here you can verify your game via Steam!
over 4 years ago - UbiYubble - Direct link
Originally posted by Cerberus: that didnt work i have been wating 2 weeks now to play my game and ubisoft support doesnt work

Can you tell me what exaclty you see when attempting to fire your game up?
about 4 years ago - Ubi-TheBerry - Direct link
Originally Posted by Sprotty_gotty
I own the game and have over 20 hours on the game but when I boot the game up It shows a tiny window and says that I don't have ownership of the game I've tried things that people said to do on YouTube but nothing has worked
Hello Sprotty_gotty,

Welcome to the Forums!

This message is caused when the account you used to originally activate the game, is not the same as the account you're currently trying to sign in with.

As this isn't something we can assist with via Forums, please contact us through our Support Site or Facebook and Twitter so we can take a closer look.

Thank you!