devtrackers.gg
I bought the deluxe version of the game from the Ubisoft store, but when I went to go see if I had the game, it never showed up. I never got any email for a key, nor did the site supply a key for me. How did this happen? I tried looking at everything that could've supposedly solve it but there was nothing.
Originally Posted by Aluri_Hey!
I bought the deluxe version of the game from the Ubisoft store, but when I went to go see if I had the game, it never showed up. I never got any email for a key, nor did the site supply a key for me. How did this happen? I tried looking at everything that could've supposedly solve it but there was nothing.
I would love to help you here on the forums however as this is an account-based question I believe it is best discussed via a private support platform. We may quickly start discussing billing and account information that only you should be able to see.
Please use one of the following support methods -
Facebook: https://www.facebook.com/UbisoftSupport
Twitter: https://twitter.com/UbisoftSupport
Live Chat: https://support.ubisoft.com/Cases/New
All the best!