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I bought the pack on launch day and didn't receive anything. I contacted support and so far I have not received any response about it, it has been 3 days since the purchase and no one has resolved it.
I bought the pack on launch day and didn't receive anything. I contacted support and so far I have not received any response about it, it has been 3 days since the purchase and no one has resolved it.
Greeting to the forums @Sakiil. Our apologies for the delay in getting back to your post. Please know that response times may take longer than usual due to higher contact volume, but our support team will get back to your ticket as soon as possible. I see that the team has gotten back to you in one of your tickets, but you also have more than one created. I would advise keeping communication in your initial support case to avoid any further delays in getting back to you promptly. You can update the previous support ticket on your account page under My Cases. We thank you for bearing with us as we get back to you and if you have any questions, please feel free to let us know.