Original Post — Direct link

Hi I'm on PC and for the past week voice chat worked just before the Y7S1 update and now it's decided not to work again, In the scoreboard, my mic is muted and everyone else sees that as well but i can't uncheck it. My headphones and mic that I use for everything else work fine and have been set as the default sound device (I have no other sound devices enabled, all of them are disabled to test for this as well), windows also allow apps to use the microphone under privacy settings, and the microphone setting which "allows applications to take exclusive control of this device" is also selected. Ingame I always have my mic open at the moment with the threshold at 0 just so I can see if it's working and it still doesn't. Also, under AUDIO in the game settings config file in my documents there is a setting "voicechatcapturemode" and its set to 1 and I have cloud sync off to stop siege from changing this whilst I try to find the issue.
I am at a wit's end here with uninstalling my audio drivers and reinstalling them as a last-ditch fix which wouldn't fit it anyway if my coms work on other games. This game is so unplayable in ranked without coms, does anyone have an idea as to what could be causing this?
edit: I can also see when siege is even accessing my microphone and it hasn't used it since the 17th of march, question is as well is why you cannot use hear coms even if you cannot speak in it?

over 2 years ago - Ubi-SpaceCats - Direct link

@syther1337 Hi there! I'm sorry to hear that you're having this issue in voice chat. Just to clarify, no one can hear you either in voice chat? Is the microphone greyed out?

over 2 years ago - Ubi-SpaceCats - Direct link

@syther1337 Gotcha, thank you for clarifying. If you haven't already, please take a look at the following troubleshooting I recommend:



If your issues persist afterward, I'd recommend that you reach out to our Support Team via our Support Website, Twitter DMs, or Facebook PMs with copies of your MSINFO and DXDiag, as well as a description of the issue (you can even send a link to your post here). Once received, our teams will be able to look into this further with you.
 
If you're contacting through Social Media, please make sure to also include the username and email address associated with your Ubisoft account. Our teams there will have to link your account before you're able to upload your files. Thank you!






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