[2020] MOVED: support button is useless

Thanks for reaching out! Please note it may take up to 48 hours for a response, as the team works to answer cases as they come in. If you do not have an answer after 48 hours, you can reach out to the Twitter or Facebook[facebook.com] pages with your support ticket.
Could you reply with your ticket number as well? The team in the Player Support forum can also follow up on your issue for you as well.