Original Post — Direct link
Got a temporary ban because my Internet disconnected and I couldn't reconnect back to the match in time
about 3 years ago - UbiKoality - Direct link
Hi xiDuxc! Any time that a player disconnects from a match, even inadvertently, they receive a temporary ban along with a renown/rank penalty. Since this system is controlled automatically in-game and not by Support, we are not able to adjust rank, restore lost ranked points, or revert penalties of any kind. More details can be found here. My apologies for the inconvenience or frustration this caused!